Accessing products for B2G

Accessing products for B2G

Accessing products for B2G

Paragon is a cutting-edge technology company with a growing portfolio of products.

One of my key responsibilities was to make our forensic extraction product accessible to local agencies worldwide.

Challenge

Challenge

As this was our first product to meet accessibility compliance standards, it was challenging to integrate accessibility into the development process. However, it was a crucial requirement for most of our existent and potential customers.

DS accessibility implementation

DS accessibility implementation

Since we use the same design system across our entire product portfolio, we've made all the atomic components accessible. While this is an ongoing effort, the ROI is significant, especially as we expand into the US market.

Since we use the same design system across our entire product portfolio, we've made all the atomic components accessible. While this is an ongoing effort, the ROI is significant, especially as we expand into the US market.

Process

Process

Exploratory study

Exploratory study

Identify the specific disabilities and target user groups for our Minimum Viable Product (MVP) phase.

Identify the specific disabilities and target user groups for our Minimum Viable Product (MVP) phase.

Cost-effectiveness

Cost-effectiveness

Once we identified our target user groups, we prioritized accessibility features to optimize costs and maximize return on investment (ROI).

Once we identified our target user groups, we prioritized accessibility features to optimize costs and maximize return on investment (ROI).

Domain study

Domain study

To gain deeper insights into the target users' environments, I conducted immersive field research, simulating their experiences with factors like lighting, visual stimuli, and other environmental conditions.

To gain deeper insights into the target users' environments, I conducted immersive field research, simulating their experiences with factors like lighting, visual stimuli, and other environmental conditions.

Continuous learning

Continuous learning

Given the diverse range of user needs, ongoing research is essential. We conducted monthly group meetings with representatives of our target users to gather continuous feedback.

Given the diverse range of user needs, ongoing research is essential. We conducted monthly group meetings with representatives of our target users to gather continuous feedback.

MVP's target end-users

MVP's target end-users

The target end-users of this product are forensic investigators and officers of varying technological proficiency. To better understand their needs, we categorized them into different groups...

The target end-users of this product are forensic investigators and officers of varying technological proficiency. To better understand their needs, we categorized them into different groups...

End-users conditions breakdown

End-users conditions breakdown

Visual impairment - color blindness focus

Visual impairment - color blindness focus

Normal Vision

Normal Vision

For individuals with normal vision, color choice is a straightforward design consideration.

For individuals with normal vision, color choice is a straightforward design consideration.

Color Vision Deficiency

Color Vision Deficiency

Designing for individuals with color vision deficiencies requires a deeper understanding of the condition and strategic color choices to ensure accessibility."

Designing for individuals with color vision deficiencies requires a deeper understanding of the condition and strategic color choices to ensure accessibility."

Scroll down

Scroll down

Color blindness understanding

Color blindness understanding

What's it?

What's it?

Color blindness, or color vision deficiency, is the inability to distinguish certain colors. It can be caused by damage to the color-sensitive cones in the retina or be inherited. There are several types of color blindness, including red-green and blue-yellow color blindness.

Color blindness, or color vision deficiency, is the inability to distinguish certain colors. It can be caused by damage to the color-sensitive cones in the retina or be inherited. There are several types of color blindness, including red-green and blue-yellow color blindness.

Cause and effect

Cause and effect

Color blindness can be progressive, particularly as we age. For instance, age-related macular degeneration can lead to a gradual decline in color vision, often affecting blue-yellow perception.

Color blindness can be progressive, particularly as we age. For instance, age-related macular degeneration can lead to a gradual decline in color vision, often affecting blue-yellow perception.

Common diagnoses

Common diagnoses

Deuteranomaly is the most common form of color blindness, affecting approximately 62.5% of individuals with color vision deficiency. Protanopia, protanomaly, and deuteranopia are less common but still significant, each affecting around 12.5% of the population.

Deuteranomaly is the most common form of color blindness, affecting approximately 62.5% of individuals with color vision deficiency. Protanopia, protanomaly, and deuteranopia are less common but still significant, each affecting around 12.5% of the population.

ROI funnel

ROI funnel

To ensure a strong return on investment, we prioritized the most common types of color blindness. Red and green are widely used to signify positive and negative results, but this can pose challenges for individuals with red-green color vision deficiency.

To ensure a strong return on investment, we prioritized the most common types of color blindness. Red and green are widely used to signify positive and negative results, but this can pose challenges for individuals with red-green color vision deficiency.

Deuteranomalous

62.5%

Protanopes

12.5%

Protanomalous

12.5%

Deuteranopes

12.5%

See through their eyes

See through their eyes

To better understand how our target end-users perceive the product, we simulated various types of color vision deficiency. The following images illustrate the impact of different impairments on color perception. Each image is labeled with the specific impairment and its prevalence.

To better understand how our target end-users perceive the product, we simulated various types of color vision deficiency. The following images illustrate the impact of different impairments on color perception. Each image is labeled with the specific impairment and its prevalence.

Dark mode

Light mode

High contrast dark mode

High contrast light mode

Other modes

Here are all of the modes we have:

To see how each level of color blindness experience those frames, you are welcome to visit this Figma link.

Technology orientation

Technology orientation

Super oriented

Super oriented

Tech-savvy users who prefer the latest smartphones and wearables. They are comfortable with device settings and can follow written instructions to complete tasks independently.

Using only the latest smartphones and wearables… Fluent within devices settings and usually configuring them for their comfort. Under the line – they can follow written technological instruction to complete their task with no fear.

Old good physical keycaps vibes

Old good physical keycaps vibes

Less tech-savvy users who prefer traditional devices, such as those with physical dials. They may require assistance with device setup and configuration.

To bridge the gap between tech-savvy and less tech-savvy users, I proposed using animated GIFs tailored to specific operating systems to provide visual and written instructions. Unfortunately, due to confidentiality restrictions, I cannot share the animations directly but can provide a detailed explanation of their content and functionality during a face-to-face presentation.

To bridge the gap between tech-savvy and less tech-savvy users, I proposed using animated GIFs tailored to specific operating systems to provide visual and written instructions. Unfortunately, due to confidentiality restrictions, I cannot share the animations directly but can provide a detailed explanation of their content and functionality during a face-to-face presentation.

Other modes

Here are all of the modes we have:

To experience how different levels of color blindness affect visual perception, please visit this Figma link.